What Our Warranty Covers
- Hardware faults and functional issues that develop under normal use during the warranty period
- Component failures not caused by user damage
- Manufacturing defects discovered after purchase
What's Not Covered
- Accidental damage (drops, spills, impacts)
- Cosmetic wear and tear
- Software issues or viruses after delivery
- Damage caused by unauthorized repairs or modifications
How to Make a Warranty Claim
- Contact our support team at info@bluecybercow.com with your order number and a description of the issue.
- We'll guide you through troubleshooting or arranging a return.
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If the item is found to have a fault covered under warranty, we will:
- Repair the item, or
- Replace it with a like-for-like product, or
- Issue a refund if repair or replacement isn't possible
Return Shipping
We cover return shipping costs completely - no charges to you!
The cost of returning the item to us is the responsibility of the customer
Warranty for Marketplace Purchases
If you've purchased a Bluecybercow product through one of our marketplace channels, your warranty coverage depends on where you bought it:
Subject to eBay's buyer protection policies and any warranty specified in the listing
Covered by Amazon's A-to-Z guarantee and the warranty terms shown on the product page
Please refer to the specific platform's policies and the warranty information provided at purchase
Tip: For the best warranty coverage and customer service, we always recommend purchasing directly from bluecybercow.com to receive our full 1-year warranty on all products.
💡 Need Help?
If you have any questions or need to make a claim, please email us at
We're here to help!